메이크스타 이용약관_20250507 (영어)

Platform and Store Service Terms of Use

Part 1. General Provisions

Article 1 (Purpose)

① The purpose of these terms and conditions is to regulate the rights, obligations, and other necessary matters between MAKESTAR Inc. (hereinafter referred to as the "Company") and members in using the services operated by the Company.

② Users who wish to use the services operated by the Company must read and agree to the Integrated Member Terms of Use, Platform and Store Service Terms of Use, and Privacy Policy, and complete the membership registration process.

  • Unless otherwise expressly specified in these terms and conditions, matters not specified herein shall be governed by the Integrated Member Terms of Use. However, if there is a conflict or inconsistency between the contents of these terms and conditions and the Integrated Member Terms of Use, these terms and conditions shall take precedence.

Article 2 (Definitions)

① The definitions of terms used in these terms and conditions are as follows:

  1. 'Site' refers to the website operated by the Company (https://www.makestar.co/).
  1. 'Funding' refers to the reward-based crowdfunding service where the Company collects funding from sponsor members through the Site after disclosing the purpose of specific fundraising for goods or other items, and if successful, provides the promised goods or services (hereinafter referred to as "Goods, etc.") to the sponsor members who provided the funding.
  1. 'Sponsor Member' refers to an individual who pays funding to the Company through the Site and intends to receive rewards from the Company.
  1. 'Reward' refers to the goods or other items that the Company promises to provide to sponsor members when funds are raised beyond the set goal amount.
  1. 'Store' refers to the service where the Company sells goods to members through the Site.
  1. 'Pre-order' refers to the service where the Company accepts pre-orders for goods from members for a certain period.

② The definitions of terms used in these terms and conditions are subject to relevant laws and regulations and the Integrated Member Terms of Use, except as otherwise provided in this Article.

Part 2. Crowdfunding Service

Article 3 (Company's Obligations)

① The Company shall publish detailed information regarding funding and rewards on the Site and may provide rewards to sponsor members if funding is successfully raised beyond the goal amount.

② The Company shall publish detailed information on funding conditions and rewards on the Site and may modify them if necessary.

③ The Company may suspend funding or extend the funding period if necessary before the end of the funding period.

④ The Company shall comply with relevant laws and regulations regarding the establishment and operation of funding.

Article 4 (Obligations of Sponsor Members)

① Sponsor members shall determine whether to participate in funding solely at their own discretion and shall confirm the purpose of funding, funding period, target fundraising amount, detailed information on rewards, etc., as posted on the Site.

② Sponsor members shall carefully consider the funding amount, quantity of rewards, etc., when participating in funding, and shall proceed with payment. After the end of the funding period, sponsor members cannot cancel funding or request a refund of the funding amount.

Article 5 (Payment of Funding Funds)

① Sponsor members can pay funding funds through the following methods:

  1. Domestic and international credit cards
  1. Bank transfer
  1. Mobile payment
  1. Bank deposit
  1. Book and culture vouchers
  1. KakaoPay, Naver Pay, Payco, Toss Pay
  1. PAYPAL, AliPay, WeChat Pay, eContext
  1. Other payment methods designated by the Company

② Sponsor members may request cancellation or refund of payment until the end of the funding period, and cancellation or refund fees may be charged depending on the payment method.

③ Sponsor members cannot cancel or request refunds after the end of the funding period, and the Company will refund sponsor members only if the funding fails.

Article 6 (End of Funding Period and Subsequent Measures)

① The Company announces the success or failure of funding on the Site at the end of the funding period.

② If funding is successful, the Company provides rewards to sponsor members as previously announced.

③ If the funding amount falls short of the target amount due to reasons such as the failure of the Company's funding, the Company refunds the entire funding amount to sponsor members within 20 business days from the end of the funding period.

Article 7 (Refund of Funding)

① The Company must refund funding funds to sponsor members in the following cases:

  1. If there are legal issues with the production of rewards
  1. If the rewards significantly differ from the content posted on the Site
  1. If the rewards do not operate or function properly

② The Company must refund funding funds to sponsor members within 7 business days from the date the sponsor member applies for a refund.

Part 3. Store Service

Article 8 (Purchase Application)

Members shall apply for the purchase of goods through the Site using the following methods, and the Company shall provide the following information in an easily understandable manner when a member applies for a purchase:

  1. Searching and selecting goods
  1. Entering the recipient's name, address, phone number, email address (or mobile phone number), etc.
  1. Information regarding products for which the member's right to withdrawal is restricted, shipping fees, and other costs
  1. Purchase history of goods
  1. Selection of payment method

Article 9 (Establishment of Contract)

① The Company may refuse to approve a Member's purchase application if any of the following grounds apply.

- If there are any falsehoods, omissions, or typographical errors in the application content

- If the Company determines that accepting the purchase application will significantly hinder the operation of the site

If any of the grounds set forth in Paragraph 1 are discovered even after the receipt of confirmation notice, the Company may temporarily suspend the shipment of the goods and request the Member to take corrective action. If the Member does not take appropriate corrective action within 7 days from the date of receipt of the Company's request for correction, the Company may cancel the contract.

② Upon the Company's issuance of a receipt confirmation notice regarding the Member's purchase application, the sales contract shall be deemed concluded at the time such notice is received by the Member.

③ If there is any discrepancy in the expression of intent, the Member who receives the receipt confirmation notice may request to change or cancel the purchase application immediately upon receipt of the receipt confirmation notice. The Company shall process such request without delay, provided that it is made before the shipment of the goods.

Article 10 (Payment Method)

The payment method for the sale price of the Store service is the same as the payment methods described in Article 5 regarding crowdfunding services.

Article 11 (Supply of Goods)

① Unless otherwise agreed upon separately regarding the timing of the supply of goods, the Company shall take necessary measures such as order processing, packaging, etc., to deliver the goods within 7 days from the date the member made the purchase request. However, if the member has already received all or part of the sale price, the Company shall take action within 7 business days from the date the member received all or part of the sale price.

② The Company shall specify the shipping method, the party responsible for bearing the shipping costs for each method, and the shipping period for each method for goods purchased by members.

Article 12 (Withdrawal of Subscription, etc.)

① Members may withdraw their subscription (including cancellation, return, and exchange, hereinafter collectively referred to as "withdrawal of subscription, etc.") within 7 days from the date of receiving the goods or similar items.

② Members may not withdraw their subscription, etc. if any of the following reasons apply:

  1. If the goods are destroyed or damaged due to the member's fault
  1. If the value of the goods significantly decreases due to the member's use or partial consumption
  1. If the value of the goods significantly decreases to the extent that resale is difficult due to the passage of time
  1. If the value of the original goods significantly decreases due to the possibility of replicating the goods with the same performance

③ Notwithstanding paragraphs 1 and 2, if the content of the goods differs from the displayed or advertised content, or if the content of the contract is not fulfilled, members may withdraw their subscription, etc. within 3 months from the date of receiving the goods or within 30 days from the date they knew or could have known about the fact.

Article 13 (Effects of Withdrawal of Subscription, etc.)

① If a member exercises the right of withdrawal of subscription, the Company shall refund the payment within 3 business days from the date of exercising the right of withdrawal of subscription. However, if a member exercises the right of withdrawal of subscription after receiving the goods or similar items, the Company shall refund the payment within 3 business days from the date of receiving the returned goods.

② When refunding the member's payment, if the member paid by credit card or electronic currency, etc., the Company shall promptly request the business operator who provided the payment method to suspend or cancel the charge.

③ In the case of withdrawal of subscription, etc., the member shall bear the necessary expenses for returning the supplied goods or similar items.

Article 14 (Purchase of Goods through Pre-order Service)

① When a member purchases goods through pre-order sales, the Company shall dispatch the goods on the scheduled shipment date and take necessary measures to ensure that the goods are delivered to the member within 5 business days.

② If the Company cannot dispatch the goods on the scheduled shipment date due to production of goods or attributable reasons of the planner, the Company shall notify the member in advance.

③ Members may exercise the right of withdrawal of subscription, etc. before the goods are dispatched.

(Addendum)

Article 1 (Effective Date)

These terms and conditions shall be effective from May 7, 2025.

Check previous version of Terms and Conditions